🦧 Architecture Decisions, People-First Leadership, AI in Interviews, Root Cause Labeling, Expensive Microservices, Overloaded Devs: TMW #432
Hello there, good to see you again
Reverse Engineer Your Stakeholders!
A recent discussion in the CTO Craft community focused on helping a team member improve their ability to summarise their technical work orally, highlighting the importance of understanding the audience. Effectively distilling intricate details into a clear narrative hinges on the speaker's ability to "reverse engineer" their listeners' needs and knowledge. Difficulty often arises not from a lack of technical understanding, but from failing to anticipate what information will resonate and how it should be framed for a specific audience. Truly impactful communication requires a synthesis of information tailored to the stakeholder.
Strategies like structured frameworks and practice can help organise thoughts and delivery, but the without audience empathy, the response can be pretty tepid. By actively considering the listeners' motivations, background, interests, and objectives, individuals can craft summaries that are not only concise but also highly relevant and engaging. Honing this ability to "reverse engineer" the audience's perspective transforms technical summaries from mere data dumps into meaningful dialogues.
What practical techniques can your teams employ to better understand and cater to the diverse needs of their audiences when communicating technical work?
Andy @ CTO Craft
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Andy