6 min read

Dunbar, Building Trust, Exit Interviews, Team Metrics, Compassion, Kindness, Story Points: TMW #261 by CTO Craft

Hello again! Hope you had a restful weekend

CTO Craft Creative Committee member and Leadership Coach Laura Tacho has put together an amazing 3-day course for leaders looking to make their feedback more impactful - and she's kindly provided a discount code for CTO Craft members and TMW subscribers.

In Laura's own words: "Give better feedback to your dev teams in just 3 days. In this live course, you'll learn how to give difficult feedback without damaging relationships. You'll choose the right feedback approach for any situation, and get practice using real-life scenarios. This isn't a generic leadership course that doesn't understand the complexities of being an engineering leader -- this course was made for CTOs, VPs, engineering managers, and senior ICs."

The course runs May 23-26, 14:00-15:00 BST. Use code CTOCRAFT for 300 off the course fee - that's 25%! You can see some more about the course at bit.ly/eng-feedback-course

That's it, on with the links!

Andy @ CTO Craft

CTO Craft Bytes

RESCHEDULED: How Design Thinking can solve your challenges: Fri 8 Apr at 12:30 GMT

RESCHEDULED: How Design Thinking can solve your challenges: Fri 8 Apr at 12:30 GMT

For quite some time, design thinking has been perceived as a magic methodology to set yourself apart from competitors by focusing on your customers needs. Yet, innovation labs come and go building in-house teams to focus on the future alongside running the day-to-day business has proven to be challenging.

Reads of the Week

Dunbars number and how speaking is 2.8x better than picking fleas

Dunbars number and how speaking is 2.8x better than picking fleas

150, Dunbars number, is the natural size of human social groups. Robin Dunbars 1993 paper, where he put forward this hypothesis, is a great read its got twists and turns, so much more in it than just the 150 number.

Early Security for Startups

I once read blogging advice: if someone asks you something, write it as a blog post and soon you will have a blog. One advice I am often asked is I am a new startup; how should I approach security? Here goes my attempt, based on my experience working at and advising hypergrowth companies.

Top Methods for Building Trust in Virtual Teams

Top Methods for Building Trust in Virtual Teams

Building trust is a challenge for any leader in any position. Building trust in virtual teams is even more difficult.

From our Partners

AWS Community Networking Event - Sponsored by Steamhaus

AWS Community Networking Event - Sponsored by Steamhaus

What better way to end a great day of everything AWS for you and your team than to catch up with friends and peers from across the community? Enjoy a free drink or two with some tapas, take part in the AWS Community Mastermind pub quiz, and potentially win one of several sponsor prize draws! 5pm on 27th April

About our Partners

A huge, huge thanks to our partners for supporting CTO Craft in 2022 - youre all amazing!

AWS, CircleCI, Code Climate, Karat, OReilly, Pentalog, Indiespring, Skiller Whale, The Software House, iTechArt, LinearB, Lohika, Albany Partners, 101 Ways, PGS Software, Steamhaus, Swarmia

If youre interested in reaching thousands of senior technology leaders and decision makers, drop a reply to this email to see our Partnership Opportunities!

Culture & People

The Holmes and Rahe Stress Scale

The Holmes and Rahe Stress Scale

People use the word "stress" to describe a wide variety of situations from your cell phone ringing while you're talking on another phone to the feelings associated with intense work overload, or the death of a loved-one.

Your last one-on-one: what to do instead of an exit interview

Your last one-on-one: what to do instead of an exit interview

So say you agree with me that exit interviews are dangerous for employees, but youre a kind, empathetic manager whos built a team with high trust. Youd never dream of retaliation, are open to feedback even if its harsh. You dont want to put your departing direct in an uncomfortable or threatening position, but youd like to know what they have to say! What then?

Team Metrics in Depth

Team Metrics in Depth

Teams that are developing an understanding of the value of Team Metrics and adopting the foundational techniques should focus on the following improvements The What: The team tracks Metrics The How: The first step in developing foundation techniques of Team metrics, is simply tracking metric

Can Do vs. Should Do

Can Do vs. Should Do

Is your team focusing on what it should do? Or what it can do?

Many teams struggle with this deceptively simple question.

The Rise of the Triple Peak Day

The Rise of the Triple Peak Day

Findings from Microsoft and its researchers suggest that the 9-to-5 workday is fading in an age of remote and hybrid work and more flexible hours. That pattern was first spotted early in the pandemic, when Microsoft Teams chats outside the typical workday increased more than in any other time segment, particularly between 6 p.m. and 8 p.m.

Leadership & Self-management

The Tactical Guide to Making Better Decisions When Starting and Scaling Companies

The Tactical Guide to Making Better Decisions When Starting and Scaling Companies

The First Round team has been lucky to work with retired poker player and decision-making expert Annie Duke in a special capacity these past few years. Here, we open-source some of the advice she gives to help founders face down uncertainty and make better decisions.

Managers Are Trapped in a Performance-Compassion Dilemma

Managers Are Trapped in a Performance-Compassion Dilemma

Based on the reaction to our earlier article on the competing demands for both compassion and results leaders are facing, and given our ongoing work and research at companies around the world, weve learned that middle managers are often the ones feeling that tension most acutely.

Dimensions of Power

Dimensions of Power

Well Im a senior engineer so well do it my way. I always hated conversations like that as a junior engineer but they seem to be a natural consequence of titles. Keep titles private and the best ideas will win instead of the best titles. Right?

You Want To Be Kind, But Is Your Leadership Really Demonstrating Kindness?

You Want To Be Kind, But Is Your Leadership Really Demonstrating Kindness?

The kindest form of leadership is the truth. Jack Welch The problem many leaders have with the concept of kindness is that they think it means to avoid speaking truth, in order to spare someones feelings.

Agile, Engineering & Product

What is Data Science/Problem Fit And Why You Need It

What is Data Science/Problem Fit And Why You Need It

I always felt that Data Science and Product Management share a lot of research aspects. When developing a new product, you have to work with assumptions, uncertainties, and gradually figure out a path to validate or verify these assumptions.

Story Points: Why is this so hard?

Story Points: Why is this so hard?

As a long-time member of the agile software community, Ive had a lot of time to think about how we used to do things and how were doing them now.

BBC Online - A year with serverless

BBC Online - A year with serverless

Its been a little over a year since I published my last two blog posts, in which I outlined the process we went through to choose the technology for BBC online and the steps we took to optimise serverless for our use.

Thats it!

If youd like to be considered for the free CTO Craft Community, fill in your details here, and well be in touch!

https://ctocraft.com/community

Please do remember to share this link if you know of anyone whod like to receive TMW:

https://techmanagerweekly.com

Have an amazing week!

Andy