🍊 O'Reilly Partnership, Data-driven Negotiation, PAGNI, RACI, Curiosity, Low Morale, Remote Pairing: TMW #224 by CTO Craft
Hello all, welcome to the week!
Huge excitement here as CTO Craft welcomes O'Reilly as our newest sponsor. O'Reilly provides technology and business training, knowledge, and insights via a unique network of experts and innovators.
O'Reilly's learning platform offers on-demand access to live training courses, in-depth learning paths, interactive coding environments, certification prep materials, and resources from over 200 publishers. Visit: oreilly.com for more info.
We're planning a whole load of interesting collaborations with O'Reilly over the next 12 months, so keep your eyes peeled for announcements here and in the CTO Craft Slack
See you next time!
Andy @ CTO Craft
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From the CTO Craft Blog
Data-driven negotiation with SLIs, SLOs, and Error Budgets - Part One
Hopin's Software Engineering Manager, Evelina Vrabie shares her insights on how to nail user happiness metrics and the key questions to ask.
Read of the Week
Probably Are Gonna Need It: Application Security Edition
Here are some of my Security PAGNIs, including some suggestions by my Twitter followers. To keep this article from getting out of control, I’m scoping this to application security only.
Concepts I use every day: BAPO
Melvin E. Conway Conway’s law is an observation that technical architectures tend to mirror the organisation structure.
About our Partners
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Culture & People
RACI Chart Example and How To Use It in the Workplace
Just as you wouldn’t leave your sink running when you’re not washing dishes, not all of your work resources have to be used all the time. That extends to people, too – involving every team member in every task can quickly cause more clutter than cohesion.
PRACTICE Coaching Model
This article provides a practical explanation of the PRACTICE coaching model. After reading it you will understand the basics of this powerful management tool. The PRACTICE coaching model is a combination of problem identification and a solution-oriented approach to coaching.
How to Deal with Incompetent People at Work
When you’re dealing with incompetent people, employees, colleagues, partners, co-workers — knowing how to manage that process is vitally important to your success as a leader and team player.
The 3 Do's and 3 Don'ts When Giving Feedback
It’s always important to give feedback, the question is how are you doing it and what’s the most and least effective way. At Management 3.0 we developed the Feedback Wrap, which we’ll get into below.
Leadership & Self-management
Curiosity Depends on What You Already Know
We seek novelty, but not too much. Humans have a drive to eat. We have a drive to drink. We have a drive to reproduce. Curiosity is no different, says George Loewenstein, a professor of economics and psychology at Carnegie Mellon University.
Writing our 3-year technical vision - Eventbrite
One of my initial goals was to come up with an overarching technical vision for the whole company aligned with our 3-year business strategy, and that would move us away from a monolithic architecture and central SRE team to a distributed system where we shift ownership to each team.
2 Constructive Things Every Great Leader Does When Morale Is Down
Many great leaders legacies were forged in the fire of trials and tribulations. And the defining characteristics of these legacies were their abilities to edify the people that worked under them. There comes a time in every leaders tenure when morale will suffer.
The Leader’s Guide to Unconscious Bias: Focus on Belonging
Cultivating connection is a two-sided endeavour. It involves the skill of building connection with others and also the value of knowing that others are cultivating connection with you. Ultimately, both sides of this enterprise impact performance. Have you ever been somewhere and felt the need to make yourself fit in?
Agile, Engineering & Product
Software is not a lump or work to do (and the laws which prove it)
Building software is not like digging a hole in the ground: your target changes as you dig, the people and machines you use change the outcome as much as any original idea, and you never really know when to stop digging.
Easy Guide to Remote Pair Programming
Remote pair programming can be an extremely powerful tool if implemented well, in the context where it fits. You need to assess your current organization, technical context, and the time needed to absorb change before rushing into using remote pair programming.
Building a data team at a mid-stage startup: a short story
The backdrop is: you have been brought in to grow a tiny data team (~4 people) at a mid-stage startup (~$10M annual revenue), although this story could take place at many different types of companies. It's a made up story based on n-th hand experiences (for n ≤ 3), and quite opinionated.
That’s it!
If you’d like to be considered for the free CTO Craft Community, fill in your details here, and we’ll be in touch!
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Have an amazing week!
Andy